ORTENSIA Black Croc Embossed Double Strap Sneaker
Description
Modern, comfortable and effortlessly stylish, the Croc Embossed Double Strap Sneaker in Black is an easy everyday shoe with just the right amount of shine. The metallic silver finish gives this classic sneaker silhouette a contemporary edge, while the textured croc-embossed upper adds a sophisticated statement detail.
Designed with two adjustable Velcro straps, the sneaker is quick and easy to put on while allowing the fit to be adjusted across the foot. A cushioned collar and structured white sole complete the design, making it a practical choice for everyday wear, shopping, travelling and weekends away.
The versatile silver colour works beautifully with denim, white, black and neutral tones, making this an easy sneaker to incorporate into your wardrobe.
Materials: PU Upper / Rubber Sole
Fit: We recommend to choose size up.
Features
- Metallic silver finish
- Croc-embossed textured upper
- Double adjustable Velcro strap closure
- Easy on-and-off design
- Comfortable cushioned collar
- Rounded toe
- Contrasting white sole
- Durable rubber outsole
- Secure and adjustable fit
- Stylish alternative to a traditional lace-up sneaker
- Perfect for everyday wear and travel
Style it with: Cropped or slim-leg jeans and a relaxed top for an effortless everyday look, or pair with white linen pants for a fresh, contemporary outfit.
Size Guide
| EU Size | AUS Size | Length |
|---|---|---|
| 36 | 5 | 23.7 cm |
| 37 | 6 | 24.2 cm |
| 38 | 7 | 24.7 cm |
| 39 | 8 | 25.2 cm |
| 40 | 9 | 25.7 cm |
| 41 | 10 | 26.2 cm |
| 42 | 11 | 26.7 cm |
| 43 | 12 | 27.2 cm |
The following measurements are a guide. Please read the item descriptions carefully for more tips on the sizing of each individual style.
If you are pregnant, please choose your pre-pregnancy size - or go up a size if you are between sizes.
BAMBOO Clothing size guide (in cm):
| Bust | Waist | Hips | ||
| XXS | 4 | 79-84 | 68-73 | 84-89 |
| XS | 6-8 | 85-90 | 74-79 | 90-95 |
| S | 10 | 91-96 | 80-85 | 96-101 |
| M | 12 | 97-102 | 86-91 | 102-107 |
| L | 14 | 103-108 | 92-97 | 108-113 |
| XL | 16 | 109-112 | 98-103 | 114-119 |
| XXL | 18 | 113-118 | 104-109 | 120-125 |
| 3XL | 20-22 | 119-124 | 110-115 | 126-131 |
| 4XL | 24 | 125-130 | 116-121 | 132-137 |
All other clothing sizing guide:
| Australian Size | Bust | Waist | Hips | |||
| Inches | CM | Inches | CM | Inches | CM | |
| 4 | 32 | 78 | 24.5 | 60 | 34 | 84 |
| 6 | 33 | 80.5 | 25.5 | 62.5 | 35 | 86.5 |
| 8 (XS) | 34 | 83 | 26.5 | 65 | 36 | 89 |
| 10 (S) | 36 | 88 | 28.5 | 70 | 38 | 94 |
| 12 (M) | 38 | 93 | 30.5 | 75 | 40 | 99 |
| 14 (L) | 40 | 98 | 32.5 | 80 | 42 | 104 |
| 16 (XL) | 42 | 103 | 34.5 | 85 | 44 | 109 |
| 18 (XXL) | 45 | 110.5 | 37.5 | 92.5 | 47 | 116.5 |
| 20 (XXXL) | 50 | 127 | 42.9 | 109 | 54.7 | 139 |
| 22 (4XL) | 52.8 | 134 | 45.7 | 116 | 57.5 | 146 |
| 24 | 55.5 | 144 | 48.4 | 123 | 60.2 | 153 |
Returns & Refunds
We want you to feel confident in your purchase, so we encourage you to review product details and sizing carefully before ordering.
We do not offer direct exchanges.
If you would like a different size or item, you may return your order and place a new one.
Online Returns Portal
We offer a self-managed Online Returns Portal to make the process simple and efficient.
You can access the portal via the Returns & Refunds section under the Info tab on our website.
Simply follow the prompts to submit your return request.
If you are unable to use the portal, our Customer Service team is available to assist:
- Phone: 03 9578 4200 (Monday to Friday, 9.00am to 5.00pm AEST)
- Email: info@warwickjones.com.au
Change of Mind Returns
We accept change-of-mind returns within 14 days of delivery.
To be eligible for a return:
- Items must be unworn, unwashed, and in original condition
- All original tags must remain attached
Returns that do not meet these conditions will not be accepted. We encourage customers to review sizing carefully before purchasing, as we do not offer exchanges.
Refund Options
Once your return is approved, you can choose:
- Store Credit (+5% bonus)
- Refund to your original payment method
Original shipping costs are non-refundable.
Return shipping costs are the responsibility of the customer.
Faulty or Incorrect Items
If you receive a faulty or incorrect item, please contact us as soon as possible.
Where an item is confirmed to be faulty or incorrectly supplied, we will provide a refund, replacement, or repair in line with Australian Consumer Law, and cover the cost of return shipping.
Exclusions
The following items are not eligible for return:
- Final sale items
- Any items marked as non-returnable at the time of purchase
Returns Process
Once your return is approved via the Online Returns Portal, please send your item to:
Warwick Jones Returns
Shop 3, Spencer Outlet Centre
201 Spencer Street
Docklands VIC 3008
Australia
Please ensure your return is securely packaged and include your order confirmation or receipt.
We recommend retaining proof of postage, as we are not responsible for items lost in transit.
Processing
Returns are processed within 5–7 business days of receiving your item.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
This policy applies to change-of-mind returns only and does not affect your rights under Australian Consumer Law.
FREE POSTAGE ON ORDERS OVER $100