Privacy Policy

We have put in place the following Privacy Policy to protect your personal
information. By using our website and/or providing information to us, you consent to the policy. In the policy, we use the words  we , us , and , our.

What personal information do we collect?
You may give us information about yourself, such as your name, address, email
address and telephone number, when, for example, you become a VIP Club member or make a purchase from us. If you do not give this information, we may not be able to provide goods or services to you.

How do we use the personal information?
We may use the information to process your orders, to administer your account, to conduct credit and other checks, for our own internal purposes (such as risk management, staff training and billing), to help us to develop our website to be more available and user friendly to our customers, and for any other use which you may authorise.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. 

Why we collect the information?
We use the information to assist in providing you with relevant consumer information, notify you of products and special offers that may be of interest to you. The information we collect through www.warwickjones.com.au helps us better understand the products and services most helpful to you. We may also provide value-added services and offers.

Where we collect the information from?
We collect the following information that you may be unaware of:

  • the name of the domain from which you access the internet;
  • the date and time you access our site;
  • and the internet address of the website from which you linked directly to our site.

Will we disclose the information to others?
We do not sell, trade or rent your personal information to others. However, we do use other companies and individuals to perform services on our behalf, such as delivering packages, sending mail and emails and processing payments. They will have access to your personal information needed to perform these services, but we will not authorise them to use your information for other purposes.

We also disclose your information to our business partners, such as financial services or insurance companies, for them to offer products and services to you. This information may include scrambled credit card details, although these will only be used with your consent for any transactions with them.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service

If you do not wish your information to be disclosed, call us on  03 9578 4200 or email us at info@warwickjones.com.au.

Cookies
Our website uses a technology called cookies. A cookie is a small element of data that

our website may send to your computer. Any such cookie is typically stored on your computer's hard drive and permits our website to recognise you when you return. Our use of cookies helps us to provide you with a better experience during your use of our website by allowing us to understand what areas of the site are of interest to you. You may configure your web browser to not accept cookies, although you may experience a loss of functionality as a result.

Security
We take security seriously, and have taken steps to ensure your personal information is secure. We use secure servers, and industry standard data encryption whenever we are receiving or transferring your information online. However, we accept no responsibility for any loss, misuse, unauthorised access or disclosure, alteration or destruction of personal information, which you submit to us.

What about links to other websites?
Our website may contain links to other sites that are not under our control. These websites have their own privacy policies, and we encourage you to review them. We have no responsibility for linked websites, and provide them solely for your information and convenience.

Updating your personal information
You may obtain confirmation from us as to whether or not we hold personal information about you. You may also request a copy of the information and/or request that corrections or changes are made to it. You can make changes to your personal information on our website, by calling us on 03 9578 4200 or by emailing us at info@warwickjones.com.au

Policy changes
We may review this policy from time to time and will notify you of any changes by posting an updated version on our website. This document represents our privacy policy as at 5 May 2020.

Shopify
We use online e-commerce platform from Shopify Inc. It allows us to sell our products and offer services to you. 
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. 
PCI-DSS requirements help to ensure the secure handling of credit card information by our store and its service providers.
For more information, please refer to Shopify’s Terms of Service on their website.

Feedback
We welcome your questions and comments about privacy at Warwick Jones. Please call us on 03 9578 4200  or email us at info@warwickjones.com.au

Further information regarding the Privacy ACT generally can be obtained from the Office of the Federal Privacy Commissioner website www.privacy.gov.au or by calling the Privacy Hotline 1300 363 992 (local call charge).